FAQ + Accessibility.
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We are a multi-modality movement studio, centering social and physical wellness. We love functional movement like Pilates and yoga. We also love and celebrate dance and burlesque. It’s an inclusive space to get what you need in what ever vibe you might be in. We know that your wellness is Not Just A Phase!
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For first-time attendees, we offer Intro Offer pricing (details available on our Drop-Ins page) to let you get a sense of the classes, space, and instructors.
Information about drop-ins, workshops, and series can be found on the page for each class type.
We recommend reviewing the FAQs, policies, and other information to prepare you for attending.
If you have questions, you can always reach out to our crew!
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For most classes you will only need clothes you feel comfortable moving in, a water bottle. and your favourite mat (we do provide mats if you don’t have one or forget yours).
If a specific item is ever required or recommended, it will be included in class description.
We provide all workout and movement equipment.
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We recommend wearing something that you are comfortable moving and sweating in.
Depending on the class and your own preference, here are some options:
Shorts and a sweatshirt
A sports bra and leggings
Sweatpants and a t-shirt
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All bathrooms are gender neutral, so you can choose which facilities meets your needs. All bathrooms have stalls and showers, as well as lockers (please bring a lock or you can purchase one for $5).
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We offer a complementary tea in our little lounge for socializing before or after class. On nice days, there is also a patio with tables
All products in the washrooms are gender-neutral, there are hair dryers, towels if needed, and a small retail boutique with local makers wears.
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Our building has 2 dedicated disability parking spots as well as ramps in the front and back of the building. Our unit has mobility accessible doors, washrooms and showers.
There is parking in the shared lot, you are also welcome to use the hotel behind us (there is a path to the back of the studio), or the library beside us.
At this time, we do not offer Wheelchair specific classes or group programming. We are always looking to improve our accessibility, and may have solutions for this in the future.If you have any other questions, please contact us!
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Depending on your location and means, you can visit us via walking, transit, or vehicle.
#200-44 Riverside Gate, Okotoks, AB. -
Parking is available in the shared parking lot, we have 2 designated spaces for our guests. The lot can get full at times, so there is additional parking at the motel behind us (the ramp and walking path brings you around to the front of the building).
There is ample parking at the library beside us as well. -
Our address is: 200- 44 Riverside Gate, Okotoks, AB
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Your physical appearance has no merit to how you want to be physical. We are all shapes and we all have a body. If you wanna come move that body, you are welcome here. We value body neutrality, meaning come as you are, you are enough, the shape of your body is great!
Class descriptions include information about the specific intensity level, and choice-based options and modifications will be offered by our instructors. -
Most likely, yes, but we always recommend consulting your physician or medical professional before attending class. Pre & post-natal classes are not currently in our curriculum so feel free to reach out to our staff for a class style that might suit you.
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Depending on your injury, most likely yes, but we always recommend consulting your physician or medical professional before attending class. If you have questions or might like to start with a private lesson, don’t hesitate to reach out to our staff!
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Currently, we require that you are 18+ to attend classes. If you are under 18 and would still like to attend, you will need a guardian’s signature.
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For some classes, under some circumstances, instructors or students might wish to take photo of video. In order to do so, they must have enthusiastically consent from all who would be included in the image/video. Photos or video will never be taken or posted without your knowledge.
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We offer a variety of offerings and price ranges to suit your needs. We aim to be as equitable as possible so more members of the community can access our work.
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We sure do! You can visit our online store here, or visit us in person.
Policies + Practices.
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In Alberta, masks are no longer required but always welcome, it’s up to you!
We encourage you to check in with yourself around your health, we are a group fitness + wellness studio. Please do not attend class if you are sick.Please arrive a min of 15 minutes prior to the start of your class. Remember, we have a tea lounge with complementary tea for you to enjoy before or after class.
Our bathroom and shower facilities are all gender neutral, there are 2 rooms with the facilities (toilet or urinal) contained in each clearly marked. Both rooms have stalls, showers, and lockers.We love conversation and interaction. If there is a quiet or introspective class please chat quietly.
We have yoga mats & towels if you need them, no charge!
Grip socks are required for all Pilates + Barre classes.Please refrain from wearing scents (perfume, scented moisturizer, etc) to the studio. A lot of folks are scent sensitive or allergic.
Our studios and change rooms are scented with peppermint essential oils, no blends are used to avoid scent sensitivities.Full Circle has a zero tolerance policy for discriminatory + abusive language or action toward anyone of our staff or clients. This includes but is not limited to race, gender, ability, orientation or physique.
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Please pre-book your classes to avoid not getting a spot in your chosen class. This practice also helps us run classes with the minimum number of guests. Bookings are open for 2 weeks in advance.
Classes with less than 4 guests booked within a 4-hour window will be cancelled. Any pass used to book this class will be credited back to your account.
Please arrive 10-15 min before your scheduled class to settle in and allow the class to start on time.
In the chance that you arrive late, your spot might be given away to someone waiting.
Yes, walk-ins are welcome! If the class is full, you are welcome to come in and wait for no-shows or late cancellations.
We require a credit card on file for all guests in the case of a late cancellation or no-show. See late cancellation/no-show practices.
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If a class is full, please sign up for the waitlist. The waitlist does move, and you have a good chance of getting into class!
Ensure your ‘receive emails’ settings are turned on in your WellnessLiving account.
The system will automatically add you to the class up to 2 hours before the class starts and will send out a notification via email.
If you get added to the waitlist and can not attend, please cancel yourself out of the class so the next guest can be added. The 4-hour cancellation policy still applies to the waitlist and is treated like a booking.
Please manage your bookings so you don’t have unnecessary fees or class credits taken off.
You can also check the schedule within 30 minutes of class to see if a spot has opened up.
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As we mentioned, please arrive 15 minutes prior to the start of class. We will start and end class together, and we appreciate you being on time.
We know life is unpredictable, so if you are late and your spot is still available, you can jump into class up to five minutes late. If you can, please call and let us know you are on your way! There might be the occasional time that we don’t have desk help; this means the doors are locked, and there is no chance of a late entry. Please be mindful!
If someone happens to be at the studio ready and waiting and you are late (past class start time), your spot will be given away, and a late charge will apply.
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Late Cancel/No Shows
We cannot always guarantee that someone can take your call or email before your cancellation; therefore, cancellations over the phone or email are not always accepted.We know life happens and want to be accommodating, but we can’t always catch them all. Please manage your bookings accordingly.
You can sign into your account through our website, with WellnessLiving, or use our Full Circle app to manage your bookings.
Drop-Ins-
We have a 4-hour cancellation window policy for regularly scheduled drop-in classes.Class Pass & Memberships
If you are on a 5, 10 or 20 Class Pass, your class will be deducted from your pass as if you had attended class. If you are a monthly member and have used your 1 free late cancel/no-show, a fee of $10 will be charged to your account.To avoid this charge, please make sure to cancel outside of our 4-hour cancellation window.
Intro Offer
You will not be charged late fees on this pass, but please manage your bookings accordingly.Workshops
Any workshop cancelled outside 24 hours will be subject to a 20% admin fee. The remainder of the workshop will be credited to your account for future use. We do not offer refunds.Cancellations within 24 hours are not refundable.
Registered Series
Any Registered Series cancelled outside 24 hours will be subject to a 20% admin fee. The remainder of the series will be credited to your account for future use.We do not offer refunds.
Cancellations within 24 hours are not refundable.
Registered Series are valid only for the series’ duration and only for the day/time purchased.
Private Coaching
We require 24 hours notice to cancel any private Pilates, Yoga or Dance session. If you cancel within 24 hours, you will be charged for the session. -
A 50% cancellation fee applies to all parties cancelled within 7 days of the event.
If your party is cancelled more than 7 days before the event you will receive a refund minus a $50 admin fee.
If the studio has to cancel your party for any reason (weather, illness, accident, etc.) we will refund your payment in full.
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All 5, 10 and 20 lass drop-In passes expire 12 months from purchase date.
Workshops and events are valid only for the date purchased.
Registered Series are valid only for the duration of the series you signed up for, there are no transfers or refunds for a missed class in a series.
If there are any emergency or medical issues, please contact the studio directly to inquire about options.
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All class passes, class pass cards, memberships, workshops, registered series, and retail items purchases are final sale. There are no refunds or returns, but account credits will be issued under some circumstances.
Registered series passes are only valid for the series’ duration, and workshops are good only for the date purchased.
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All Class Passes, Memberships, Registered Series, Workshops and Private Parties are non-transferable.
All remaining class credits must be used by the original purchasing client.
If you would like to purchase for a friend, family member or use a buddy pass, please contact the studio. You may also use the "add family member' option in WellnessLiving.
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If a client needs to cancel their studio membership, they can do so by completing the Membership Cancellation Form.
Cancellation requires 30 days notice and does not apply during the first 3 months of the Agreement. The notice period does not include any days while the Agreement is suspended.
Notice is not effective until you deliver this form to info@fullcirclemovementstudios.com or by hand to the manager or owner of the Studio.
The client will be charged prorated fees (as defined in and pursuant to the Agreement) until the later of the cancellation date and the date that is 30 days from the date of delivery of this form.
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If a client needs to cancel their studio membership, they can do so by completing the Membership Suspension Form.
Suspensions require 10 days notice and do not apply during the first 3 months of the Agreement.
Suspensions may be requested for up to 8 weeks.
Notice is not effective until you deliver this form to info@fullcirclemovementstudios.com or by hand to the manager or owner of the Studio.
The suspension period can be for 2-8 weeks, and members are entitled to 1 suspensions per year.
After the suspension has ended, the Fees (as defined in and pursuant to the Agreement) will resume.
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Full Circle is not responsible for lost or stolen items. There are complementary lockers in the bathrooms, if you need a lock, we sell them for $5.
Lost and found items will be kept for 30 days, after which they will be donated.
Definitions + Other Info.
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A trauma-informed practice is meant to create a safer and more healing environment for guests. It encourages reconnection to movement and the body which if fundamental to healing.
Students will be given options in a choice based way. No movement, exercise or pose is ever required.
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Body Neutrality is the movement that came from Body Positivity. While at it’s roots, Body Positivity was good, it changed into something that can be just as oppressive or frustrating.
We can think of Body Neutrality as the notion that it doesn’t mater what your body looks like. That the less time we free up the notion that only looks matter we can become more present and mindful. We can meet ourselves more wholly. We can focus on acceptance and respecting for oneself and body rather than just loving.
Less of “you have to love your body”
More of “you can just be with your body” -
Social wellness is about community care and growth; it is cultivating genuine relationships and connections. It is forming healthy bonds with not only the humans around us, but our communities and the environment we thrive in.
Social wellness is a balance of the physical, emotional and mental health we nourish in our selves, while acknowledging the intrinsic role we have in nourishing that in each other.
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In order to help normalize self-identification, our teachers introduce themselves with their own pronouns at the beginning of class so you can get to know them better.
We want folks to feel seen and accepted for who they are in our space. Making pronouns a regular part of the conversation adds to a genuine acceptance and understanding of the individual.